Resort Information

Where is the hotel located?

Malliouhana Resort is located on a bluff overlooking the turquoise waters of Meads Bay and is home to two of Anguilla’s most stunning beaches. Our address is: Meads Bay, The Valley Anguilla BWI, AI-2640

What is the hotel phone number and email?

Have questions that aren’t answered here or have a special request? Feel free to reach out to the Malliouhana team by phone or email:

US Toll Free: 844.815.9207, Resort Phone: 264 497 6111
Email: reservations@malliouhana.com

Can I text the hotel?

Text communication with the hotel is not currently available. Please give us a call or email us.

What time is check in and checkout at the hotel?

Regular check in is at 3:00 PM and check out is at 12:00 PM local time.

Is there a late check-out fee?

It’s hard to leave Paradise. Subject to availability, late check out may be requested and we will be
happy to assist at no additional charge.

Total rooms

There are 63 spacious and luxurious guestrooms and suites at Malliouhana Resort, all equally
stunning with Caribbean-island inspired décor and dramatic views.

Total suites

Malliouhana Resort has several different types of suites to perfectly suit your needs. There are six Junior Suites, Two 2-Bedroom Suites, One 2-Bedroom Suite with a private plunge pool, and One 3-Bedroom Suite.

Total meeting spaces

Malliouhana Resort has multiple beautiful venues for intimate or large gatherings. Select from our
meeting room, Celeste restaurant and terrace, the terrace at Bar Soleil, our dramatic oceanfront
bluff, or a more casual vibe at Leon’s Meads Bay. At Malliouhana, the sky is literally the limit to what
your meeting, special event or dream wedding can be.

Smoking

Malliouhana is a non-smoking property indoors. Smoking is permitted on private balconies and on the restaurant and bar terraces.

Parking

Valet parking is available.

Cancellation Policy

Cancellation policies may vary depending on the dates of your reservation. Please refer to your reservation confirmation to verify your specific cancellation policy. We realize that sometimes life gets in the way of our best-laid plans. If you need further assistance, please contact the hotel directly and we will be happy to help you.

Hotel Updates

Is the resort under renovation?

There are no renovations scheduled for the resort at this time. At Malliouhana, you can relax to the soothing sound of the waves of the Caribbean.

Seasonal Closures

Malliouhana typically closes at the end of August or first week in September. The hotel reopens on
November 1st.

Can I dine anywhere in the resort?

Yes, Malliouhana offers guests many opportunities for unique dining experiences around the
property. Choose from one of our three spectacular restaurants, lounge by the pool or in a luxury
cabana, enjoy a beachside picnic, or dine in the comfort of your spacious guestroom or private
terrace.

Resort Fee Inclusions

Does your property charge a Resort Fee?

Unlike many resorts, we do not charge an additional resort fee. Come explore the abundance of amenities that Malliouhana Resort has to offer.

Health and Safety

The health and safety of our guests and employees are of the utmost importance to us. Please call US Toll Free: 844.815.9207, Resort Phone: 264 497 6111 or email reservations
at reservations@malliouhana.com with questions and for more information.

Transportation

Can the hotel pick me up?

Our Concierge Team would be happy to pre-arrange transportation for you. Additional fees apply
and vary based on the type of transportation you desire and the number of travelers in your party.

How far is the hotel from the airport and the ferry?

Malliouhana Resort is situated at the West End of Anguilla, a short 15-minute drive from Clayton J.
Lloyd International Airport and 10 minutes from the newly remodeled Blowing Point Ferry Terminal.

Does your resort offer a shuttle service?

Malliouhana Resort does not have a shuttle service however, private transfers can be arranged at
your request through our Concierge.

What are the typical costs for a limo/taxi/town car etc.?

Private ground transfers to Malliouhana from any port of entry must be arranged at least 24 hours in advance with the Concierge. The rates are US $35 (from airport) and $25 (from seaport) for one person. For two passengers, the rates are US$40 (from airport) and US$30 (from seaport), and US$15 per additional adult, US$10 per additional child up to age 12, beyond the first two passengers, one way, inclusive of luggage. Charges can be billed to your room with a 10 % surcharge applied. The following vehicles can also be arranged:

• Town Car for up to 3 passengers ~ US $95 up to 3 people; additional person is $15

• Luxury SUV for up to 6 passengers ~ US$195 up to 4 people; additional person is $15

• Chevy Van for up to 10 passengers ~ US$95 up to 7 people; additional person is $15

Please note, a 10% Surcharge will be applied to all ground transfers. All prices are in US Dollars. Schedules and prices are subject to change.

Payment

What Currency is Accepted?

The US Dollar is accepted at Malliouhana Resort and throughout the island of Anguilla

What are the Accepted Payment Options?

For your convenience, Malliouhana currently accepts the following credit cards: American Express,
Discover, MasterCard and Visa.

Is there a cost for additional guests in room?

Rates quoted are for two adults per guest room. There is a $100 per person charge for each additional adult (up to four total in room).

Pet Policies

Does the resort accept pets?

Yes, Malliouhana offers a variety of pet-friendly guestrooms, and it is easy to bring your four-legged
friend to Anguilla. After all, pets need a vacation, too!

What is the resort pet fee?

There is a one-time pet fee of $150 per room per stay.

Number of pets allowed?

A maximum of two pets are allowed.

Special pet amenities and services?

Pet amenities are provided in the room prior to arrival including a dog bed, food and water bowls.

Support animals allowed?

Yes, service animals are allowed, and the pet fee is waived.

Are there any weight or breed limits?

Yes, there is a 15-pound weight limit on pets.

What is provided with the pet fee?

Pet amenities are provided in the room upon arrival (Dog bed, food, and water bowls.)

Housekeeping and Laundry Services

Do you have laundry and dry cleaning facilities?

No dry cleaning facilities are available however, we do provide a wash and fold service through our
housekeeping department. Prices vary per the valet ticket.

How do I get my clothes pressed?

This can be coordinated with the front desk team.

Is there a cost for laundry?

Laundry services are priced individually.

Laundry pick up time and time to finish?

Varies depending on the guest requirements.

Do you have a lost and found?

Yes, we do have a lost and found. Please contact the front desk with questions.

What does your turndown service entail?

Turndown includes a preparation of the guest room for evening and preparation of the bathroom for
the morning. The room and bathroom are refreshed as part of this service while extra amenities are
placed in the room.

How frequent is housekeeping?

Housekeeping is twice daily: morning and evening turndown service unless requested otherwise.

General Amenities

Three Restaurants on site
Tiered Oceanview Infinity Pool
Spa and Fitness Center
Two Tennis Courts
Pickle Ball Court
Direct Access to Two Beaches
Non-Motorized Water Activities
Kids’ Club
Baggage Storage
Car Rental Service available upon request from the concierge
Concierge Desk
Gift Shop
Laundry
Valet Service
Luggage Hold
Multilingual Staff
Room Service
Safety Deposit Box
Complimentary beverage upon arrival

Hotel Accessibility

Accessibility Information for Malliouhana.

Malliouhana strives to meet the needs of its guests with disabilities. Please contact the hotel if you have any special requests relating to your disability. You can learn more about accessibility at Malliouhana HERE.

Residences

Do you have residences for sale here?

While there are no residences for sale at the property, we hope you will feel like Malliouhana is your
home-away-from-home in Anguilla.

Family

Do you have babysitting/childcare available?

Yes, our Concierge can assist with any childcare services you may need and our team of
professional caregivers will lovingly care for your little ones so that you can enjoy some grownup
time at the restaurant or quiet time at the spa.

Do you have a children’s menu?

Yes, a kid’s menu is available in all restaurants and in-room dining with healthy options your children
will love.

Do you have cribs?

Yes, cribs are available by request.

Do you have highchairs?

Yes, highchairs are available on request.

Do you provide custom itineraries?

Yes, our concierge can provide a custom itinerary to meet the interests of all family members from
aquatic adventures to island excursions and authentic Anguillian cultural experiences.

Do you have a minimum age requirement for guests?

No, guests of all ages are welcome at Malliouhana.

Spa and Recreational Amenities

Pool Available

Yes, Malliouhana has a tiered infinity pool with dramatic ocean views and a splash pad for kids. The
pool is open 9:00 AM – 7:00 PM

Spa on Site

Yes, the award-winning Malliouhana Spa is on-site and features a wide range of services from
massages and facial to hair and nail services in a salon setting. The spa also has a private infinity
pool and offers a wellness-inspired lunch menu.

Fitness Center on Site

Yes, there is fully-equipped fitness center on site featuring multiple cardio machines, free weights,
and a studio for group or private training sessions. We also have an additional outdoor training area
and offer daily yoga and fitness classes on the beach.

Tennis Information

Anguilla is an ideal destination to enjoy tennis for players of all levels. Malliouhana features two
tennis courts and a pickle ball court on-site.

Golf Information

An award-winning golf course is located less than 10 minutes away from Malliouhana Resort. Our
Concierge Team will be happy to help arrange a tee time for you.